Do you need a way to collect reviews on your Facebook Page? Now you can with the Facebook Reviews Button.
What is the Facebook Reviews Button?
The reviews button is an upgrade to the Facebook Recommendations Box. It now gives businesses the ability to collect reviews from fans right from their Facebook Page.
To add the Facebook Reviews Button, follow these instructions.
How to add the Facebook Reviews Button
Step 1: Go to your Facebook Page
Step 2: Select Edit Page > Update Page Info
Step 3: Choose a category that also includes the location field.
For example, we suggest selecting the Local Business category.
Step 4: In the address section, select Edit and add your address
Step 5: Save your work
Now when you refresh your Facebook Page, you should see the Facebook Reviews button and the Facebook Reviews box.
When you click the Facebook Reviews Button, you can leave a review.
Questions about the Facebook Reviews Button
Does the Facebook Reviews Button replace the Facebook Recommendations Box?
From what I can tell, the Facebook Reviews Button replaces the Facebook Recommendations Box.
Is it true that this adds the Facebook Reviews Button and Box to my Facebook Page?
Yes. You get the Facebook Reviews Button and the Facebook Reviews Box added to your Facebook Page.
Can I edit a review that I have posted on a Facebook Page?
Yes. Simply go to your review and click the X in the right corner and select edit.
Can I edit a review that someone posted on my Facebook Page?
No. You can only report a bad review that you receive.
Can I add the reviews button to my Facebook Group?
No. The Facebook Reviews Button can only be added to Facebook Pages.
Do I need a physical address to be able to add the reviews button/box?
Yes; however, if you don’t have one, you can get around this by setting your Facebook Page to a category that has a location. For example, local business.
Once you add an address, go back in and remove it. You should still have the Facebook Reviews Button.
I still have questions about the Facebook Reviews Button
If you are stuck adding the reviews button to your Facebook Page, feel free to contact me for help.