One of the most overlooked features for your Facebook Page is the Facebook recommendations box. This is a valuable tool to add to your Facebook Page because it allows you to collect feedback from fans and customers.
Adding value to your Facebook Page with the Facebook recommendations box
The Facebook recommendations box isn’t just a way to collect feedback. It can serve multiple purposes:
- Drive customers to your Facebook Page
- Collect feedback about your business, improve products, improve your posting strategy, etc
- Improve different areas of your business such as your website
Drive customers to your Facebook Page
When you add the Facebook recommendations box to your Facebook Page, you now have a single place to collect feedback from fans and customers on your Facebook Page.
Because the recommendations box is only available on your Facebook Page and not in your news feed, if someone hasn’t visited your page, this is a great opportunity to direct someone to your Facebook Page who hasn’t yet become a fan yet.
Collecting feedback with the Facebook recommendations box:
The Facebook recommendations box isn’t just a way to get people to your Facebook Page. Once you get them there, you can collect valuable feedback from them to learn what they like and don’t like about your business.
There are lots of types of feedback you can collect from the recommendations box; new product feedback, customer service issues, website improvements, etc.
Facebook recommendations for business success:
With the feedback you’ve collected, you’re now ready for business success. Just be sure you take the recommendations you receive and put them to use to improve different aspects of your business.
How to add the Facebook recommendations box to your Facebook Page
- On your Facebook Page, select Edit Page > Update Info > Basic Information
- Add a valid physical address
- Check the box “show this map on the page”
If you have trouble adding the Facebook recommendations box, watch this video tutorial.
Know someone who could use the recommendations box on their Facebook Page? Share the following image with them or pin it to your favorite pinboard on Pinterest.
Do you have the recommendations box added to your Facebook Page? Leave a comment below or send me a tweet on one thing you’ve learned about your business as a result.