StumbleUpon is a “discovery engine (a form of web search engine) that finds and recommends web content to its users.” While it is a great tool for surfacing new content that you can then share with your own social networks, it can be frustrating at times to contact StumbleUpon when you need help.
While it’s no secret that social networks and help are two words that usually don’t go together, that doesn’t mean you cannot get help when you need it – you just need to know where to look.
To help you out, we’ve compiled a list of all of the best ways to contact StumbleUpon to get help. Simply bookmark this one page and you’ll have every form you need to contact StumbleUpon.
How to contact StumbleUpon
If you want to contact StumbleUpon, here are the best ways to contact them depending on your issue.
One way you can contact StumbleUpon is through their email form. Use this form for StumbleUpon questions and advertising opportunities.
Want immediate help? Contact StumbleUpon through the StumbleUpon help center. This forum features common questions from other StumlbeUpon users. You can also post your own questions as well.
The StumbleUpon help center is your best channel to use when you need to contact StumbleUpon for help.
If you don’t see your questions in the StumbleUpon help center, you can always send StumbleUpon a tweet.
In most cases, you’ll receive a response back pretty quickly.
If all else fails, you can always contact StumbleUpon by sending them a message through their Facebook Page.
What to submit when you contact StumbleUpon?
When you’re ready to contact StumbleUpon about your issues, be sure you have the following information ready. This will help to speed up the process.
In most cases, your issue may already be answered in the StumbleUpon help center.
- Identify your issue
- Choose the proper form from the above list to contact StumbleUpon
- Provide detailed instructions on how to reproduce your issue on StumbleUpon (if asked)
- Include the right links to any content
If you have multiple issues and need to contact StumbleUpon, space them out instead of submitting your issues all at once. Fixing one issue may result in fixes to other issues on StumbleUpon.
What to do after you contact StumbleUpon?
While everyone considers their issue to be the most important one for StumbleUpon to fix, make sure you give them ample time to review your issues.
Most issues are answered within 24-48 hours. Depending on how complex your issues are, some may take longer so be patient.
Question: What are some of the issues you currently have with using StumbleUpon and need to contact StumbleUpon to fix? Leave a comment below with your issues.